Unfortunately, we do not offer custom branding services directly. What we can do, though, is send you the products without any labels, so you can apply your own branding. We’re also happy to provide you with the dimensions for the labels to assist you in creating your own.
Can you explain your refund and exchange policy?
At LeoLab, due to the nature of our products being pharmaceuticals, we cannot process refunds or accept returned items. If there is an issue with your purchase, please contact us by email within 7 days of delivery. We are committed to resolving any problems to your satisfaction.
What should I do if I received my order but can't find the usage instructions?
If the usage instructions are missing from your package, you can check our website under the product description section for detailed guidance. If you need further assistance, please contact us directly through our customer service chat or send us an email, and we’ll promptly assist you with your query.
Are water and needles included with my peptide order?
Yes, each order of injectable peptides comes with free water for each vial you buy, plus 4 complimentary insulin needles to get you started. If you need additional needles, you can find them in the peptide accessories section of our website. For nasal peptides, we provide one mixing needle per canister, as well as the required amount of water.
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